Help & Frequently Asked Questions

We have gathered here the questions we receive most often about your orders, the shipping process, and payment methods. If you cannot find the answer you are looking for, you can contact us via our contact page.

How Long Does Delivery Take?

Your orders are handed over to the carrier the same day. Shipping is provided via DHL. Depending on your location, delivery is made within 1-3 business days.

Are the Products Shipped Packaged?

Yes. All of our products are sent carefully packaged. Protective packaging is used to prevent damage during shipping.

Do You Ship Internationally?

Yes, we offer international shipping. Delivery times and shipping fees may vary by country.

Which Payment Methods Do You Accept?

We accept credit cards, debit cards, and secure online payment methods. All payments are protected with an SSL certificate.